Traditional voicemail: cheap, but it leaks customers
Your operator's voicemail costs next to nothing, but it also produces very little: most callers don't leave a message — they hang up and call a competitor. Voicemail can't tell callers about your prices or opening hours, doesn't capture contact details, and doesn't book appointments. You also have to remember to listen to the messages.
A human answering service: good quality, high cost
With a traditional answering service, a person answers your business's calls. The service level is good, but the price climbs fast: on top of a monthly fee you typically pay per call or per minute, so the cost grows directly with call volume. An outside agent also doesn't usually know your services and prices, so harder questions still end up with you as callback requests.
An AI secretary: always answers, and knows your business
An AI secretary answers every call immediately, around the clock, and tells callers about your services, prices, and opening hours using your own information. It takes messages, records callback requests, and texts you a summary of every call. If you want, it also books appointments straight into your calendar. The flat monthly price doesn't grow with call volume: €59/month includes 150 call minutes, and you can buy extra minutes when needed.
The comparison in short
- Traditional voicemail: nearly free, but most callers won't leave a message or call back.
- Answering service: a person answers, but the cost grows with call volume and the agent doesn't know your business.
- AI secretary: always answers, knows your services and prices, records messages and books appointments — at a flat monthly price.
How to set up an AI secretary
Setup takes about 15 minutes: create an account, add your business details or give your website address, try a test call, and forward your calls to Tuttu by dialing **21*yournumber#. You keep your current number and plan, and you can remove the forwarding at any time.