An answering service that talks, not just records
An AI answering service answers a business's phone and converses with the caller in natural speech. Traditional voicemail asks callers to leave a message, and most hang up instead. An AI answering service serves the caller right away: it shares opening hours, prices, services, and directions using the information the business has provided.
When a caller wants to leave a message or asks to be called back, the AI records it and texts the owner immediately after the call. At its best it also books an appointment straight into the business's calendar during the call.
What can an AI answering service do?
- Answers every call immediately, around the clock, including holidays.
- Tells callers your services, prices, opening hours, and address using your own information.
- Takes messages and texts them to the owner.
- Records callback requests with contact details.
- Books appointments straight into a calendar, including Google Calendar, when booking is enabled.
- Serves callers in several languages, for example Finnish, Swedish, and English.
- Keeps a transcript of every call for later reading.
AI answering service or traditional voicemail?
The difference shows in the outcome. Few callers leave a voicemail message: they hang up and pick the next business in the search results. An AI answering service serves the caller immediately, so the customer gets their answer and the business keeps the customer. Compared to a human answering service, an AI costs a fraction, the price doesn't grow with call volume in the same way, and it knows the business's details better than an outside agent.
Does it understand Finnish?
Yes. Modern speech models handle Finnish fluently, and Tuttu, for example, is a Finnish AI answering service: built by a Finnish company for Finnish small businesses, serving callers in Finnish and seven other languages. The business chooses which languages are active.
What does an AI answering service cost?
Business Tuttu costs €59/month (VAT 0%), including 150 call minutes per month and appointment booking at no extra charge. There's no setup fee or commitment, and you can buy extra minutes when needed. For comparison: human answering services typically charge per call or per minute on top of a monthly fee.
How to set up an AI answering service
Setup takes about 15 minutes and needs no new hardware or phone plan. Create an account, add your business details or give your website address, try your own receptionist with a free test call, and finally forward your calls to Tuttu by dialing **21*number#. You keep your current number, and forwarding can be removed at any time with ##21#.
